A family business that treats you like family
Proudly keeping Hamilton comfortable since 1989.
Keeping you comfortable since 1989.
A second-generation, family-owned HVAC company — built on honest advice, exceptional workmanship and long-term customer care.
From father to daughter, one customer at a time
In 1989, Bruce Campbell founded B&G Heating & Cooling on a simple belief: treat people honestly, do quality work, and always stand behind what you do. His goal was never to be the biggest HVAC company in the region — it was to be the one families felt confident calling year after year.
For Jennifer Raymond, B&G was part of growing up. As a child she often joined her father on service calls, watching how he treated every customer with respect and every home as if it were his own. In 2019, Jennifer proudly became owner, carrying the legacy forward — together with her husband Neal Raymond, who oversees day-to-day operations.
Today B&G is a true family business: Bruce’s vision, Jennifer’s leadership, Neal’s operational expertise, Ashley representing the next generation, and a dedicated team of licensed professionals. We believe in educating homeowners, repairing equipment whenever it makes sense, and helping every family make informed decisions — without pressure.
family run
Exceptional home comfort with honesty, integrity and expert craftsmanship
As a family-owned business, we treat every customer with respect, offer straightforward advice, and deliver reliable heating, cooling and indoor air quality solutions tailored to each home’s unique needs. Every repair, maintenance visit and installation is an opportunity to exceed expectations.
The most trusted home comfort company in Hamilton and beyond
We envision a future where every homeowner has a trusted HVAC partner for knowledgeable guidance, innovative comfort solutions and lasting peace of mind — by embracing new technologies, investing in our people, and staying true to the family values that have guided us since 1989.
Eight values behind every visit
The foundation of every service call, installation and customer relationship since 1989.
Honesty & integrity
Trust is earned through honesty. Straightforward recommendations, transparent communication, and solutions in our customers' best interests — not ours.
Customer first
Every decision begins with one question: “What's best for our customer?” We listen, educate, and find the right solution for every home and budget.
Quality workmanship
We do the job right the first time — from routine maintenance to complete system installations, workmanship that stands the test of time.
Respect
We arrive on time, communicate clearly, protect your home, and leave every job site clean and tidy.
Continuous learning
The HVAC industry keeps evolving, and so do we — ongoing training, new technologies and professional development.
Accountability
We stand behind our work. If there's a problem, we'll make it right — responsibility from start to finish.
Family & community
We're proud to serve the communities we call home and treat every customer like part of the B&G family.
Excellence
Good enough isn't good enough. We strive to exceed expectations through exceptional service and continuous improvement.
See how these values translate into commitments we put in writing.
Backed by real guarantees
Affordable, reliable and fully accountable. Every install and repair is covered by our workmanship guarantee and the manufacturer’s warranty — see warranty details.
- 01Family Owned & Operated
- 02Licensed & Insured
- 03Goodman Factory Authorized Dealer
- 04TSSA Registered
- 05BBB Accredited
- 0624/7 Emergency Service
- 07Free Estimates
- 08Financing Available
- 09Repair Before Replacement
- 10Workmanship Guarantee
- 11Manufacturer Warranty
Experience the B & G difference
Join the Hamilton-area families who trust our family team with their comfort — same family, same promise, since 1989.